If you're in the market for a new floor, ResComInd is the perfect choice. As a full-service flooring company, we’ll help you with every step of the process, from consultation and design, to material selection and installation. Our team of expert flooring contractors is committed to delivering premium flooring solutions that exceed your expectations. We'll take the time to understand your needs and preferences, and we'll work with you to select the perfect material and design for your home.
At Williams RCI, we believe that premium quality doesn’t necessarily mean premium price or headache. That's why we only use the highest quality materials in our installations, have competitive pricing, and back all of our work with a 100% satisfaction guarantee. If you're not happy with your new floor, we'll work until you are.
Work with our team of flooring experts! We pride ourselves on being flooring experts—and that starts with our team! With diverse experience and skills in both residential and commercial flooring, we specialize in natural hardwood, vinyl, engineered hardwood, laminate, and sustainable flooring installation. Along with premium-grade materials, we use innovative techniques and advanced equipment to handle labor-intensive and time-sensitive projects in the smoothest manner possible.
So whether you’re planning for kitchen tile installation, bathroom floor makeover, or advanced masonry work, we are your one-stop solution for flooring installation services.
Because Our Clients Come First, ResComInd has developed a list of FAQ’S to make your Flooring Project Experience more Enjoyable.
FREQUENTLY ASKED QUESTIONS (FAQ)
1. Can I install new flooring over existing flooring?
In some cases, yes! But it really depends on your individual space. There are many things to consider before placing any type of flooring on top of another. Some of these factors include age and condition as well as the stability and quality of the floor in question. You will need to weigh the pros and cons of having it as your base layer, but if in doubt let us know. Our experts can help you decide on the best course of action for your renovation.
2. What is the difference between luxury vinyl and laminate flooring?
In the case of laminate vs. vinyl the main difference is water fastness. Since laminate is made of actual wood laid over a fiberboard core, moisture can cause it to swell and buckle. While it is a great choice for many areas of the home, laminate should not be used in areas where there is a high chance of exposure to excess water. Vinyl, on the other hand, is completely waterproof. It’s 100% synthetic materials make it impervious to humidity and moisture, creating a product great for kitchens, baths and mudrooms.
3. What is the difference between solid hardwood and engineered hardwood?
A solid hardwood board is milled from one piece of wood and is typically 3/4" thick (although some come in 5/16" thickness). These products can only be installed on or above ground. Solid hardwood should not be installed below ground level, such as in a basement or walk-out basement because it can react strongly to moisture or high humidity. A major benefit of solid hardwood is it can typically be sanded or refinished more than one time. It must be installed with nails, staples or glue.
An engineered hardwood floor is made up of layers (plies) of real wood that are adhered together to make the board more structurally stable than solid hardwood. Whether (and how many times) engineered hardwood can be sanded and refinished depends on the thickness of the top layer of wood. Refer to the warranty for your floor to determine the feasibility of being refinished. A benefit of engineered hardwood is that it can be installed on any level, even in basements, and typically has multiple choices for installation, such as floating, gluing or nailing/stapling down.
4. Can I install hardwood flooring in high traffic areas?
Due to the sophisticated finishing systems used on our products, they can be installed in high traffic areas. In addition, we always recommend walk-off mats at doorways and pivot points such as kitchen sinks, refrigerators, etc.
5. How do I care for traditional wood floors?
Contrary to what you may have heard, solid wood floors are generally very easy to look after. They require little maintenance and simple overall upkeep. Use a damp cloth to wipe away dust and pet dander and vacuum regularly to reduce grit and loose stones. Encourage guests, kids and pets to wipe shoes at the door and make sure footwear has proper plastic heel caps to reduce the potential for scratches. Natural wood oil can also be applied quarterly to keep things shiny and hydrated.
6. Is solid hardwood better than engineered hardwood?
Engineered hardwood has come a long way since it’s early inception. Today, it is a worthy competitor to traditional solid plank wood flooring. It is more stable and shows less of a reaction to moisture and humidity, which means it is less prone to gapping or warping. Plus it can be installed in environments where solid wood would be risky. Like over concrete slabs or existing floor materials. Although its lifespan might be a little shorter, since it cannot be refinished and sanded as many times as traditional hardwood, the look and affordability of engineering flooring keeps it at the front of the pack for todays homeowner.
7. How can I protect my hardwood floor from scratches?
We suggest using floor protectors on the feet of furniture and chairs, area rugs in high traffic zones and door mats by any exterior doorways to help prevent scratches on your hardwood flooring. Frequently sweeping up loose soil or debris will also reduce scratches and wear.
8. Do I need to use padding beneath the area rugs on my hardwood flooring?
We recommend using a non-staining rug or mat that is made of a breathable material. Do not use rugs with solid backing, or those with a rubber or latex backing. A grid-patterned, non-staining polypropylene backing is acceptable as long as it is breathable. The rugs must be made of a breathable material to prevent moisture entrapment.
9. What kind of floors do you install?
Wood bamboo, vinyl, tile, linoleum, carpet, Cork, Stone, Terrazzo, parquet, Marble, Vinyl composition tile (VCT), and Luxury Vinyl Tile (LVT). It all depends on what look you are going for.
10. Do you guys tear out the old floor?
Yes, we complete the entire job from start to finish.
11. What type of underlayment do you use?
There are so many different types that are used for difference scenarios, so we will use the best one for the project at hand after client review and approval.
12. What is the most durable floor?
Hardwood. However, it depends on your needs.
13. How much floor do I need?
Depends on your square footage.
14. Is quarter round included?
No all trimming is a separate price.
15. How long does it take for me to walk on my new floor once they are done.
It depends on the type of flooring installed.
16. What could go wrong or what might cause the price to increase?
Unforeseen subfloor damage or a floor may be in level causing the new flooring not lay flat.
17. How long the job should take?
It depends on the square footage being laid and the condition of the floors.
18. How will you contain dust and debris during the project?
The client is responsible for removing, drapes, blinds, TVs etc. or covering them up, if desired. RESCOMIND can do this at an additional cost. We are not accountable for any dust going inside your Devices such as TVs, computers, modems, routers, etc.
19. Who is responsible for moving furniture?
The client is responsible for moving all furniture. RESCOMIND will remove and replace all furniture for an additional cost.
20. If RESCOMIND moves furniture and new damage occurs, will they be responsible to repair.
21. I have very expensive art work, will your company take it down to protect it?
This would require a separate contract between the home owner and RESCOMIND.
22. Do you refinish hardwood floors?
Yes, we can, however, it depends on the condition.
23. My dog and cat urinated on my hardwood floors, can they still be refinished?
All situations are different. RESCOMIND will evaluate your home to determine what is required.
24. Is subfloor preparation/repair costs included in my flooring installation?
No. If the subfloor damage is detected during the planning phase, additional cost for any repairs are negotiated up front. Unforeseen damage and preparation will be discussed as detected.
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